Reelforge Media Monitoring

We are looking to recruit for the vacant position of an Account Manager for our organization. The incumbent’s responsibility will be to create opportunities for revenue generation Some of the core duties for this position will be:

1) Sourcing for clients
2) Making presentations to clients
3) Building strong client relationship
4) Sales document Preparation
5) Risk Management

Skills required:

• Customer relationship management

• Sales & marketing management

• New business development

• In depth knowledge of media monitoring solutions

• Management of advertising and PR solutions

• Project management

• Financial management

• Presentation skills

Description

• Source for new business for all Reelforge products

• Have constant client visit and ensure reconciliation of reports between client/agency and media-houses

• Management and innovation of analysis products

• Hold regular meetings on RF products and provide regular feedback on the same.

• Collect and integrate industry information into client analysis reports and share the same with team and management

• Have regular meetings with operations and quality control departments on delivery and efficiency

• upgrade ad hoc clients to contract clients

• monitor competitor activities and give reports to management

• Ensure clients are invoiced on time and any ad-hoc jobs are paid for.

• Assist accounts in debt collection and report on outstanding debts

• Handle client complaints that may arise from time to time within the department

• Invite clients interested in RF services for orientation sessions and conduct them

• Prepare reports and present findings on the results to clients for projects that you take on.

• Service all clients that will personally assigned to you( answer to client queries, requests and follow up on invoicing)

• Maintaining detailed recordings of client contact sessions

KPI’s

• Improved sales and revenues

• Timeliness of data to clients

• Quality control- authenticated information to clients

• Timely delivery of all reports

• Establishment and maintenance of key client relationships

• Handling of client queries and complaints

• Debt collection-

• Knowledge transfer to other staff

• Quality presentations

• Contact reports etc

Qualification
Degree in Commerce (Marketing Option) or related field.
Professional qualification e.g. MSK or CIM – Diploma

Experience
2 – 3 years practical experience as an Account Manager
Experience in Advertising set up essential
Proven history of meeting and exceeding sales goals

Core Competencies
Knowledge & Skills
Behaviour & Attitude
Communication Skills
Presentation Skills
Selling skills
Negotiation Skills
Digital Signage Solutions
Customer Management
Basic Finance
Customer Oriented
Results oriented
Team player
Business Ethics

Additional Requirements

Send your application with a detailed CV and a daytime telephone number, so as to reach us by 14th March 2011. Kindly disclose your current or past salary. Failure to do so may disqualify your application.